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Cotton Tug-of-War Rope for Dog Cats & Dogs Dog ToysCotton Tug-of-War Rope for Dog Cats & Dogs Dog ToysCotton Tug-of-War Rope for Dog Cats & Dogs Dog ToysCotton Tug-of-War Rope for Dog Cats & Dogs Dog Toys

Cotton Tug-of-War Rope for Dog

51 reviews
(%)
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  • Item Type: Chew Toy
  • Material: Plastic+Cotton Rope
  • Length: Optional
  • Set: 1 piece
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Verified Buyer
Morgane Goossens
28 Mar 2021 09:54

The store is the most awesome place where can I buy and have no doubts over its quality or condition

Verified Buyer
Harry Hayes
26 Mar 2021 03:27

Delighted with this . Great quality and quick delivery.

Verified Buyer
Jasmine Williams
25 Mar 2021 12:12

Omg just beautiful

Verified Buyer
Diana Ramirez
25 Mar 2021 03:04

This inexpensive turned out a really great solution for me

Verified Buyer
Μαρία Σπανού
24 Mar 2021 12:33

Cool item! The quality is excellent. It came very quickly. I am very happy, recommend!

Verified Buyer
Harry Jackson
24 Mar 2021 12:06

Pretty good , surprised it came so fast thx

Verified Buyer
Gregory Carr
23 Mar 2021 12:51

love this item, everything as described, thx

Verified Buyer
Kyle Wilson
23 Mar 2021 09:36

got recently, wasn't disappointed

Verified Buyer
Niels Vandenberghe
23 Mar 2021 05:09

Everything is fine, thank you!

Verified Buyer
Grace Thomas
23 Mar 2021 02:24

I can't verbalize how thankful I am! I purposefully explore the reviews before buying products online, and this one keeps getting such excellent reviews I couldn-t drop it. It-s exceptionally adorable, the depiction doesn-t do it justice. I-ve got a lot of compliments for it. It is exceptionally well made and exceptionally worth the minimum price I paid for it. that is to say, it is a solid acquisition.

Verified Buyer
Dieter Meyer
22 Mar 2021 12:05

as described. Nothing is missing.

Verified Buyer
Gabriel Girard
20 Mar 2021 11:02

such a great item for sale! it's awesome to have an opportunity to get it online with a top customer service

Verified Buyer
David King
18 Mar 2021 12:24

I was wondering where to buy online, and thankfully found this store!

Verified Buyer
Anna Young
17 Mar 2021 12:40

even better than the picture. totally recommend this !

Verified Buyer
Brandon Hart
16 Mar 2021 12:18

Great quality + fast shipping and delivery time. I really satisfied.

Verified Buyer
Megan Larson
16 Mar 2021 12:17

I looked through all the reviews before ordering, so I'm extremely happy with the purchase

Verified Buyer
Elena Rizzo
16 Mar 2021 09:05

so far this is the best i ordered online. recommend!

Verified Buyer
Theresa Munoz
16 Mar 2021 04:33

Delivery really fast!!! thanks!!!

Verified Buyer
Timo Arnold
16 Mar 2021 02:39

Discounted is a true bargain. thanks to the seller!

Verified Buyer
Kathryn Ellis
15 Mar 2021 12:42

reviews show that it's a nice item, and the seller is also awesome

Verified Buyer
Olivia Chavez
15 Mar 2021 12:32

Very very fast shipping!))

Verified Buyer
Karen Mendez
15 Mar 2021 11:48

arrived without defects. Thanks for secure packaging. I give you a 5 stars.

Verified Buyer
Emma Bouchard
13 Mar 2021 12:24

came very quickly, for two weeks. Thank You!!

Verified Buyer
Paul Bishop
13 Mar 2021 02:15

really really awesome. my 2nd purchase here actually

Verified Buyer
Louis Moreno
12 Mar 2021 12:00

High quality product. Color is great! Product arrived in time!

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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Swanky Wag Pets (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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